Emily J. Jeziorski

Chautauqua, NY ·  814-706-6007 · emily.jeziorski@gmail.com  ·  emilyjeziorski.com

Professional Summary

Innovative Learning & Development professional with a decade of experience designing high-impact educational programs across corporate, nonprofit, and healthcare sectors.
Adept at developing engaging curriculum using instructional design models (ADDIE, Design Thinking, SAM), leading cross-functional teams, and driving adoption of training technologies. Proven track record of enhancing employee performance, increasing program engagement, and creating scalable learning paths for diverse audiences.

Core Competencies

  • Instructional Design & Curriculum Development

  • LMS Implementation & Management

  • Strategic Marketing & Outreach

  • Project & Event Coordination

  • Authoring Tools & Multimedia Integration (Rise, Storyline, Adobe Suite)

  • Change Management & Cross-functional Collaboration

Professional Experience

Senior Associate, Learning Implementation Grant Thornton Advisors, LLC | Remote | Jun 2022–Present

  • Lead rollout and adoption of firm-wide training events with 1000+ participants

  • Created individualized onboarding pathways for new hires via LMS

  • Implemented change management processes for stakeholders and senior leadership

  • Designed and implemented upskill training for senior managers and directors

Instructional Design Specialist Freedom Mortgage Corporation / Archwell Operations | Remote | Nov 2020–May 2022

  • Developed interactive, visually engaging trainings tailored to operational needs

  • Applied ADDIE and Design Thinking frameworks to course development

  • Leveraged LMS and design tools to deliver training across multiple platforms

Education Director MedCure Whole Body Donation | Portland, OR | Feb 2019–Nov 2020

  • Designed new hire training programs and outreach materials for healthcare professionals

  • Increased referral rates by 300% through targeted regional campaigns

  • Built partnerships with funeral homes, expanding program reach by 30%

Medical Underwriting Support Coordinator The Standard Insurance Company | Portland, OR | Sep 2018–Jan 2019

  • Provided data processing and administrative support during peak enrollment

Store Manager Saint Honore Boulangerie | Portland, OR | Jun 2017–Sep 2018

  • Created cross-training program reducing labor hours by 20%

  • Fostered inclusive culture resulting in lowest turnover across the company

Event Coordinator National University of Natural Medicine | Portland, OR | Sep 2016–Jun 2017

  • Developed step-by-step staff training guides for continuing education events

  • Managed logistics including venue, catering, and volunteer recruitment

Assistant General Manager Bob Evans | Corning, NY | Aug 2014–Aug 2016

  • Implemented peer-training program based on individual career goals

  • Cut food cost by 10% via retraining and waste reduction efforts

Community Educator Wellness Café | Warren, PA | Dec 2012–Aug 2014

  • Led public workshops and developed marketing campaigns for healthy living

Income Development Representative American Cancer Society | Warren, PA | Nov 2009–Dec 2012

  • Coordinated collegiate events raising $200K annually

  • Mentored staff and trained volunteers on digital fundraising platforms

Education

Bachelor of Science: Mass Media Arts, Journalism & Communications
Minor: Creative Writing Clarion University of Pennsylvania | 2008

  • Focused on strategic marketing and interpersonal communication

  • Specialized in building individualized narratives to drive engagement